The Challenge
A family-owned retail business running five department stores and a concession stall came to us with a common problem: their stock control was causing headaches. Each store was using separate spreadsheets for stock management, while sales data lived in another system entirely. This meant hours spent on manual updates, weekly audits, and constant data checking.
The business needed a better way to:
- Track stock across all locations
- Connect sales data with stock levels
- Make faster, better-informed decisions
- Save time on manual data entry
Our Approach: Understanding First, Action Second
We broke this down into three clear phases:
Phase 1: Looking Under the Hood
We took a deep dive into:
- How the business really worked day-to-day
- Which tools they were using (and how well they worked)
- What their team needed to work better
- Where time was being wasted
Phase 2: Creating the Game Plan
We put together:
- A clear picture of what needed to change
- A step-by-step plan for improvement
- Priority lists for quick wins
- Cost estimates and timelines
Phase 3: Making It Happen
We delivered:
- A new integrated stock control system using Microsoft Power Platform
- Connected sales data automatically
- Real-time business insights
- Full team training and support
The Solution
Using Microsoft Power Platform, we created a connected system that:
- Brought all stock information into one place
- Connected directly with sales data
- Provided real-time insights for better decisions
- Worked smoothly across all locations
Real Results
The transformation delivered clear benefits:
- No more manual data entry
- Real-time stock visibility across all stores
- Automatic sales data integration
- Faster, more accurate decision making
- Significant time savings on admin tasks
The Bigger Picture
This wasn’t just about fixing stock control – it was about giving a family business the tools to grow confidently. By turning manual processes into smooth workflows, we helped them focus on what matters most: serving their customers and growing their business.
- 400 hours per year saved
- Modernised operations across all retail sites
- 10% reduction in costs
Microsoft 365
Power Platforms
Copilot
Power Apps
Power Automate
Azure